Recent Posts

National Preparedness Month Focuses Home and Business Owners on Advance Planning for Disaster Recovery

9/19/2016 (Permalink)

SERVPRO offers Richmond property owners no-cost tools for preparing a disaster readiness plan.

Richmond, IN (Grassroots Newswire) August 30, 2016 — Each September, the Federal Emergency Management Agency (FEMA) sponsors an awareness eventNational Preparedness Month ( encourage both home and business owners to review and update their emergency preparedness and business and life continuity plans. Tim Watt, owner of SERVPRO® of Richmond, encourages Richmond property owners to take advantage of the information available from FEMA, because advance planning is critical in dealing with and recovering from the unexpected.

“Most home and business owners have taken basic precautions to protect life and property in the event of an emergency like flooding, fire, wind damage, or even malicious attacks,” said Watt. “In many cases, building codes require clearly marked emergency exits, fire extinguishers, fire and flood drills, and similar preparations. But the missing link for many property owners is a comprehensive emergency plan that provides first responders with the information they need to deal with the emergency quickly and effectively, like the location of shut-off valves, fire suppression system controls, and emergency contact numbers.”

SERVPRO offers tools for both commercial and residential property owners to help address this problem. Business and home owners alike can download the free SERVPRO READY app, and store time-critical contact and property information electronically, in advance, where it can be accessed with a mobile device in seconds if disaster strikes. In addition, when a business designates their local SERVPRO Franchise Professional as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

“The most effective response to any emergency is a fast response,” says Watt, “and that means having critical information available and ready to access at a moment’s notice. FEMA statistics* show that as many as 40 percent of businesses never reopen after a major flood disaster. Minimizing downtime and repairs with a quick, effective response effort can help prevent this type of outcome for businesses and can also help families put their homes and lives back on track in less time and with less stress. Creating a READY profile in advance with SERVPRO’s no-cost tools is well worth the time.”

SERVPRO® of Richmond specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Richmond, please contact Tim Watt at (765) 966-8888. For more information on the SERVPRO® and the SERVPRO® Emergency READY Program, please visit


National Preparedness Month: Preparedness on a Budget

9/15/2016 (Permalink)

Pictured is an example of a finished emergency supply kit.

Building an emergency supply kit can be a challenge, especially for those that are pinching every penny. However, you can still build a kit without breaking your budget! Check out these tips below to get started.

Creating an Emergency Supply Kit on a Budget

1. START NOW! Take small steps now so that you can be ready!

2. Make a plan with your family and neighbors for what to do when disaster strikes. Go to to download a Family Emergency Plan.

3. Check your insurance policy and make necessary changes to stay protected.

4. Update your contact information. Make sure you have the correct information for your family, friends, and neighbors so that you can stay in contact and let people know you’re okay.

5. Make a ready list– we’ve started this one for you on the other side! Think about what you might need that isn’t included on our list or things that we have that don’t fit your needs and plan accordingly.

6. Try to purchase your supply kit items when they are on sale.

7. Don’t buy everything at once (unless you want to) and you won’t notice the cost as much.

8. Create a plan for when you will purchase your supplies rather than impulse buying right before a big storm is about to hit.

9. You don’t need to buy fancy bottled water for your kit. Just make sure that your containers are airtight and clean.

10. Ask for emergency supply kit items as gifts for your next birthday rather than getting thing you don’t need.

11. Stay in rather than going out for just one night. The money you would have spent on dinner and a movie could go towards your supply kit instead.

Those of us at SERVPRO of Richmond hope that these tips are beneficial to you!

For all of your disaster restoration needs, please call (765)966-8888

September Is National Preparedness Month!

9/14/2016 (Permalink)

Emergency supply kits can be customized to fit your needs, we have just provided a basic list for you to use! (Photo credit: FEMA News Photo)

September is National Preparedness Month! Emergency situations can happen at an moment and they can happen quickly. We at SERVPRO of Richmond want the people in the community to be ready and to stay safe!

Use this emergency supply kit checklist to stay prepared, no matter what happens!

  • 1 gallon of water per person per day for a minimum of 3 days– think about water for sanitation too!
  • A 3 day supply of non-perishable food – don’t forget about a can opener, eating utensils, and food for your pets if you have any!
  • Battery powered radio  and a NOAA Weather radio with extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Keep a whistle with you to signal for help
  • Toilet paper, garbage bags, moist towelettes, and other personal hygiene items
  • Hand tools; wrench, pliers, screwdriver, etc.
  • 1 dust mask per person in case there is contaminated air
  • Plastic sheeting and duct tape to help protect yourself from the elements
  • Prescription medications
  • Copies of important documents; insurance policies, I.D., bank accounts, a map of your area, etc. along with paper and pencils
  • Cash and/or checks
  • Sleeping bags or blankets for each person
  • Matches as well as a fire extinguisher
  • A change of clothes for each person

Remember to keep your emergency supply kit in an easily accessible location and in a water-proof container! 

After the event of a disaster, please call SERVPRO of Richmond for your cleanup and restoration needs (765) 966-8888

When Storms or Floods hit, SERVPRO of Richmond is Ready for Whatever Happens!

9/13/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Wayne, Fayette, and Union Counties of Indiana

SERVPRO ofRichmond specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Our coverage area includes Wayne, Fayette, and Union counties as well as surrounding areas.  SERVPRO of Richmond is a 24/7 emergency service and you can expect an immediate response time, day or night.  

Resources to Handle Floods and Storms

When storms hit in your area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 765-966-8888

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program

6/17/2016 (Permalink)

Red Cross recognizes SERVPRO for their contribution to disaster preparedness and recovery efforts


Richmond, IN (Grassroots Newswire) June 1, 2016 -- The American Red Cross recently recognized SERVPRO®, a cleanup and restoration company, for participation in its Disaster Responder Program1.  As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to nearly 66,000 disasters annually, most of which are home fires. SERVPRO is entering their third year of partnership with the Red Cross; their donations to the organization to date exceed one million dollars.

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims.

“One of the reasons home fires account for the majority of the disasters the Red Cross responds to annually is that the risk for home fires exists all year long,” said Tim Watt, owner of SERVPRO of Richmond. “Statistics compiled by the National Fire Protection Association (NFPA)2 show the majority of home fires are related to unattended cooking accidents – and cooking is something most people do every day.”

Although SERVPRO’s business is helping business and home owners recover from fire, flood and other disasters, the company and its franchisees actively support disaster preparedness education, including fire prevention efforts. When disaster does strike, their relationships with major insurance companies combined with industry-leading job-management technology help smooth the path to rebuilding and restoration for home and business owners affected by the unexpected.

“SERVPRO’s commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services,” said Watt. “Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO of Richmond to help them restore their property and move forward with their lives.”

For fire prevention tips and information about fire and water damage restoration services, please visit For more information on SERVPRO® of Richmond, please contact Tim Watt at (765) 966-8888 or


Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Richmond and Surrounding Area Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/25/2016 (Permalink)

You can trust the team at SERVPRO of Richmond to handle your water damage whenever you need us; we’re available 24/7.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today- 765-966-8888

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Richmond and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • Available 24 hours/ 7 days per week
  • Preferred Vendor to many National Insurance Companies
  • Bill Insurance Directly – One Less Thing For You To Worry About
  • Technicians are Highly-Trained in Water Restoration Techniques
  • Use S500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Check out our Water Damage Restoration Process to learn more about the steps we take to make your flooded basement “like it never even happened!”

Basement Flooded? Call Us Today – We’re Here To Help - (765) 966-8888

Does Your Business Need an Emergency Ready Profile?

4/25/2016 (Permalink)

Be Ready When Disaster Strikes with an Emergency Ready Profile from SERVPRO of Richmond

According to the Insurance Information Institute, up to 40% of businesses never reopen after experiencing a disaster.  Also, another 25% of businesses fail within one year after the disaster has occured. These are alarming statistics. The businesses that do recover from disasters are the ones that had proper preparation and planning in place. Shouldn’t your business be one of them?

Nobody wants to think about the things that could go wrong but a lack of planning can have serious consequences. Knowing what to do and what to expect in advance is the key to timely mitigation and minimal down time for your business. SERVPRO of Richmond offers a no cost assessment of your facility to help you start planning. This Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important contact and building information and can be customized to meet your business needs. Some advantages of the SERVPRO Emergency Ready Profile include:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider, if you so choose.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

We serve Richmond and surrounding areas; call us today at 765-966-8888 to schedule a free assessment of your facility so that you can be “ready for whatever happens!”

SERVPRO of Richmond Sponsors Mile for Hayes Arboretum Winter Trail Run

2/17/2016 (Permalink)

SERVPRO of Richmond sponsored Mile 13 for the Hayes Arboretum Winter Trail Run.

SERVPRO of Richmond was a proud mile sponsor for the first Hayes Arboretum Winter Trail Run on February 6, 2016. The Winter Trail Run included a 10k, half marathon, and full marathon course and runners from all over the United States came to conquer the trail. SERVPRO of Richmond’s sponsorship will help Hayes Arboretum provide nature and recreational education through programs, experiences, and amenities. Our Marketing Manager, Shana Lewis, volunteered her time at the Trail Run. “I’m glad that I decided to spend a few hours [at the race] handing out hotdogs, snacks, and beverages to the runners. It’s always interesting meeting people from all over. Even though it was in the 30’s, it turned out to be a beautiful day”, says Lewis. Here at SERVPRO of Richmond, we are glad to be able to support Hayes Arboretum and their upcoming educational programs.

Visit the Hayes Arboretum website to view race results, photos taken during the event, and learn how you can get involved. For more information about SERVPRO of Richmond and the services we provide please call (765)966-8888 or visit our Contact Us page.

For Immediate Service, Call SERVPRO of Richmond, IN

1/21/2016 (Permalink)

Wayne, Fayette, and Union County residents: SERVPRO of Richmond provides fast service day or night!

SERVPRO of Richmond provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Wayne, Fayette, and Union Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (765) 966-8888

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration